Ahura Villa - Privacy Policy
Last updated: 1/11/2025
Your privacy is important to us. This Privacy Policy explains how Ahura Villa collects, uses, and protects your personal information.
1. Who We Are
Ahura Villa is operated by PT Haftchenary Group, based in Bali, Indonesia.
Email: admin@ahurabali.com
2. Information We Collect
We may collect the following guest information:
- Full name
- Email address
- Phone number
- Passport or ID details (for legal registration)
- Payment details
- Booking and stay details
When visiting our website, we may also collect anonymous information such as your browser type and device.
3. How We Use Your Information
We use your personal data to:
- Process and manage your booking
- Communicate with you before, during, and after your stay
- Comply with Indonesian guest registration laws
- Process payments and refunds
- Improve our website and services
4. Sharing Information
We may share data with:
- Our booking and management partners (Airbnb, Booking.com, Expedia, VRBO, Hostaway)
- Payment processors for secure transactions
- Indonesian government authorities when legally required
Note: third-party booking sites may use their own cookies or tracking tools, which we do not control. Please review their respective privacy policies.
5. Data Storage and Security
Your information is stored securely and accessed only by authorized staff.
We use reasonable measures to protect your data from unauthorized access or misuse, though no online system is completely secure.
6. Cookies
Our website may use cookies to improve user experience.
You can disable cookies in your browser settings, but certain features of the site may not function properly.
7. Marketing Communication
We may, in the future, send promotional emails or news updates.
You can opt out at any time by clicking the unsubscribe link in our emails or contacting admin@ahurabali.com
.
8. Your Rights
You have the right to:
- Request a copy of your personal data
- Ask for corrections or deletion of your data
- Withdraw consent for marketing at any time
- To make a request, email admin@ahurabali.com
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes.
Updates will appear on this page with a new “last updated” date.
10. Contact
If you have any questions about this Privacy Policy, please contact:
🏝️ PT Haftchenary Group, Bali, Indonesia